Fritz Estime, Chaplain - Honoring your culture at a significant time

Fritz, who speaks fluent Creole, was called to work with a Haitian family because there were language and culture barriers. The family was having difficulty fully grasping what was happening to their loved one. Fritz explained to them, in their language, that the patient was very sick and only had a short time to live. He helped them process the situation and gave them insight so they could appreciate the magnitude of the circumstances. The family was scared and confused but Fritz reassured and supported them. He encouraged the family to enjoy the brief time that they had with the patient and integrated their cultural and religious practices to make them feel more at ease. Fritz brought a piece of their country, traditions, lifestyle and norms so they could be at peace. The family was grateful for the time they had spent with their loved one thanks to Fritz’s expertise and compassion.

Cheryl Dely, Bereavement Counselor - You’re not alone in your time of need

Cheryl was caring for an elderly woman who had just lost her husband. The woman was very distraught. For the time following the passing of her husband, she had friends, neighbors and Cheryl to help her cope. On one particular night, the woman was having a difficult time. Her neighbor stayed by her side for a while but had to leave. Cheryl was concerned that the woman would wake during the night or in the morning and become confused; it would be the first time that she would wake up alone. So Cheryl spent the night on a couch just outside the bedroom door to ensure the wellbeing of the woman. When the patient woke, Cheryl comforted her. She stayed throughout the day to help with plans, comfort her as needed and ultimately be a shoulder to cry on.